PerformBiz Help & FAQs
Straightforward answers on how to manage your business performance, audit marketplace data, and uncover hidden margins.
Myth Busters & Core Platform
Why not just use marketplace dashboards?
While platforms show top-line revenue, they often bury hidden logistics, return costs, and dimensional fee overcharges. We calculate your actual net profit at the SKU level.
Do I need to change my accounting software?
Not at all. Your accounting software handles tax compliance, while PerformBiz focuses strictly on operational performance and margin optimization.
Integrations & Data
Which e-commerce platforms do you support?
We currently focus on Amazon and Flipkart for the Indian market, and we are expanding to support Amazon US, Newegg, and other global platforms.
What type of files do I need to upload?
For manual analysis, simply upload your standard marketplace transaction, settlement, and advertising reports in standard CSV format.
Is my uploaded financial data secure?
Yes. Your marketplace data is strictly confidential, securely stored, and never shared with competitors or outside agencies.
Audits & Profit Recovery
How long does a profit audit take?
Initial automated insights are generated in minutes. A comprehensive forensic audit with expert review takes up to 48 hours.
Can you analyze my PPC advertising spend?
Yes. We evaluate your True Advertising Cost of Sale (TACoS) to ensure your ad spend is driving net profit, separating paid velocity from organic sales.